Frequently Asked Questions
Find answers to common questions about our services
We offer a comprehensive range of logistics services including:
- Household Goods Transport
- Car Transport Services
- Door-to-Door Delivery
- Professional Packing Facility
- Insurance Coverage
- Real-time Tracking
- Industrial Goods Transport
- Multimodal Project Logistics
- Over-Dimensional Cargo Transport
Purbanchal Roadways primarily serves the Northeast region of India, including Assam, Arunachal Pradesh, Meghalaya, Nagaland, Manipur, Mizoram, Tripura, and Sikkim. We also provide logistics services to and from other parts of India, with a specialization in handling transportation in hilly terrains.
You can get a quote for our transportation services in several ways:
- Fill out the online quote form on our website
- Call us directly at +91 7002269499
- Email your requirements to purbanchal.1997@gmail.com
- WhatsApp us at +91 9435055251
Please provide details about the cargo (type, dimensions, weight), pickup and delivery locations, and preferred timeline to receive an accurate quote.
We accept various payment methods including:
- Online bank transfers (NEFT/RTGS/IMPS)
- UPI payments
- Credit/Debit cards (through our online payment portal)
- Cash (for certain services)
- Cheque/Demand Draft
You can make payments securely through our online payment portal.
Yes, we offer comprehensive insurance coverage for all transported goods. Our insurance facility ensures that your valuable items are protected during transit. The insurance coverage can be customized based on the value and nature of your cargo.
We provide real-time tracking for all shipments. You can track your shipment through:
- Our website's tracking portal
- WhatsApp updates
- SMS notifications
- Email updates
You'll receive a tracking number when your shipment is booked, which you can use to monitor its status.
We offer a 2% discount on all online bookings made through our website. This discount is automatically applied when you book and pay for our services through our online platform.
Yes, we offer professional packing services to ensure your items are protected during transit. Our packing facility includes:
- Professional packing materials
- Expert packing techniques
- Specialized packing for fragile items
- Custom crating for valuable items